SatisfAI is a unique customer experience management platform that would be of great benefit to every consumer-focused company seeking to bring to perfection its total customer experience management and improve the way how its personnel interacts with clients. SatisfAI has an innovative real-time customer feedback management mechanism that can be embedded into core business processes, including CX, Customer Care, HR, Marketing, Call Center, and Retail.
SatisfAI is an easy-to-use platform that can be customized to your specific needs. With SatisfAI, your company can benefit in the following ways: revenue growth, increased customer lifetime, enhanced customer service quality, stronger accumulation of a loyal customer base, reduction in employee turnover, and increased employee motivation.
The platform offers several features, such as trigger-based campaigns, customer segmentation, omni-channel campaign distribution, action-oriented detractor management and workflow, real-time analytics and prediction, flexible surveying tools, alerts and notifications, industry benchmarking, white-label solution, multi-language adaptation, customizable dashboard, trends and AI text/emotion analysis, live mystery shopping monitoring, score cascading (branching logic), and free-of-charge PostgreSQL database infrastructure.
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